Sue Ann Hong
Sue Ann Hong is Property & Casualty claims manager in the Ballston Spa Operations Center, responsible for Auto Claim Central, Centralized Total Loss Units, and Estimatics for New York and New England. She began her State Farm career in 1989 as a data processing trainee in the former Michigan Region. By 1995, Sue Ann had progressed to data processing manager and later directed that region’s Technology Task Force. In 1997, she became an Auto claim representative in what is now the Great Lakes Zone, moving to Auto Claim Central team manager in 1999, then section manager in 2001. Sue Ann served as Great Lakes’ director of Diversity and Inclusion between April 2003 and October 2004. She then took a developmental opportunity in Corporate, as director of Project Prioritization in the Business & Technology Integration Office, until January 2006 before joining the Northeast Zone. Sue Ann earned a master’s degree in finance from Western Michigan University. She is a board member of the Organization of Chinese Americans, a fellow of the Asian Pacific American Women's Leadership Institute, and active in Easter Seals. In her spare time, Sue Ann loves to spend time with family and friends, travel and read. |
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