Sue Ann Hong, Northeast Claims Manager, P&C, State Farm Insurance
Sue Ann Hong is Property & Casualty Claims Manager for State farm in the Ballston Spa Operations Center. She is responsible for auto property claims for New York, New Jersey, New England and Pennsylvania. She began her State Farm career in 1989 as a data processing trainee in the former Michigan Region. By 1995, Sue Ann had progressed to data processing manager and later directed that region's Technology Task Force. In 1997, she became an Auto claim representative in what is now the Great Lakes Zone, moving to Auto Claim Central team manager in 1999, then section manager in 2001. Sue Ann served as the Director of Diversity and Inclusion for Michigan, Indiana and Michigan between April 2003 and October 2004. She then took a developmental opportunity in corporate headquarters, as Director of Project Prioritization in the Business & Technology Integration Office, until January 2006 before joining the Northeast Zone. Sue Ann earned a Master's degree in finance from Western Michigan University. She is a fellow of the Asian Pacific American Women's Leadership Institute and served as a board member for the Organization of Chinese Americans (OCA) while in Bloomington, IL. In 2010, she was awarded the Corporate Achievement Award for OCA. In her spare time, Sue Ann loves to spend time with family and friends, travel and read. |
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